Retool incident

Intermittent failures for source control deployments on Cloud

Minor Resolved View vendor source →

Retool experienced a minor incident on March 24, 2025 affecting Source Control, lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 01:03 PM UTC
Resolved
Mar 25, 2025, 11:38 PM UTC
Duration
1d 10h
Detected by Pingoru
Mar 24, 2025, 01:03 PM UTC

Affected components

Source Control

Update timeline

  1. investigating Mar 24, 2025, 01:03 PM UTC

    Some customers are experiencing an inability to deploy from source control on cloud (retool.com) starting around 12am PST. We're investigating the root cause at the moment.

  2. monitoring Mar 24, 2025, 10:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 24, 2025, 10:28 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Mar 25, 2025, 06:38 PM UTC

    Service has been fully restored for nearly all customers. We’re assisting the remaining affected customers to ensure everything is back to normal.

  5. resolved Mar 25, 2025, 11:38 PM UTC

    This incident has been resolved.