Retool incident

Intermittent failures with Google Sheets, MySQL, and PostgreSQL integrations

Major Resolved View vendor source →

Retool experienced a major incident on February 25, 2026 affecting Workflows and Resource Queries, lasting 12h 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 05:08 AM UTC
Resolved
Feb 25, 2026, 05:54 PM UTC
Duration
12h 46m
Detected by Pingoru
Feb 25, 2026, 05:08 AM UTC

Affected components

WorkflowsResource Queries

Update timeline

  1. monitoring Feb 25, 2026, 05:08 AM UTC

    We’re experiencing elevated error rates on our Google Sheets, MySQL, and PostgreSQL integrations. The root cause has been identified and is under active monitoring by our engineering team. All query operations continue to function as expected. We’ll keep you posted with any new developments. Thank you for your patience.

  2. monitoring Feb 25, 2026, 05:52 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Feb 25, 2026, 05:54 PM UTC

    We've confirmed that the resources affected are operational and have resolved this incident.