Retool incident

Unexpected Rate Limiting of AI Features

Minor Resolved View vendor source →

Retool experienced a minor incident on March 6, 2026 affecting Workflows and Resource Queries and 1 more component, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2026, 06:53 PM UTC
Resolved
Mar 06, 2026, 09:12 PM UTC
Duration
2h 18m
Detected by Pingoru
Mar 06, 2026, 06:53 PM UTC

Affected components

WorkflowsResource QueriesAssist

Update timeline

  1. investigating Mar 06, 2026, 06:53 PM UTC

    We're aware that some users are encountering unexpected rate‑limiting when using AI-powered features. We are actively investigating the root cause and working to restore full functionality as quickly as possible.

  2. monitoring Mar 06, 2026, 08:08 PM UTC

    We believe the issue has been resolved after coordination with our AI providers. We are actively monitoring the situation and will notify you if any further problems arise. Thank you for your patience.

  3. resolved Mar 06, 2026, 09:12 PM UTC

    This incident has been resolved.