Resolved after 35 minutes, affecting Events and Tracking API, on July 10, 2018.
As of 6:20PM (PST) we have resolved the incident and are no longer encountering this issue with redirect tracking. Our engineering team will continuing to monitor this system.
Affected components
Update timeline
- investigating Jul 10, 2018, 01:24 AM UTC
We are currently investigating a small percentage of errors with link redirect tracking. Sends that were delivered between 6:05PM (PST) and 6:20PM (PST) may contain re-direct links that do not track correctly in certain browsers. Our team is investigating the cause for this issue.
- investigating Jul 10, 2018, 01:25 AM UTC
We are continuing to investigate this issue.
- resolved Jul 10, 2018, 02:00 AM UTC
As of 6:20PM (PST) we have resolved the incident and are no longer encountering this issue with redirect tracking. Our engineering team will continuing to monitor this system.
Your product runs on more than Retention Science
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services