Resolved after 2 hours 36 minutes, affecting Filtering and Segmentation Service, on October 18, 2018.
The filter system is now operating normally. Realistic test sends and cortex sends functionality has been restored.
Affected components
Update timeline
- investigating Oct 18, 2018, 10:35 PM UTC
We are currently investigating an issue with our filtering system being slower than usual. This may temporarily result in slower realistic test sends and delayed cortex sends. We hope to resolve this within an hour, and will post updates as they come.
- identified Oct 18, 2018, 11:45 PM UTC
We have identified the issue and the fix is being implemented.
- monitoring Oct 19, 2018, 12:32 AM UTC
The fix has been implemented and we are monitoring the filter system to ensure timely processing.
- resolved Oct 19, 2018, 01:12 AM UTC
The filter system is now operating normally. Realistic test sends and cortex sends functionality has been restored.
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