Resolved after 27 minutes, affecting Cortex Application (Main Dashboard) and Users API and 1 more, on February 14, 2019.
This incident has been resolved. Any pre-scheduled campaigns during the period of approximately 6:30 - 6:45 AM PST will continue to go out as expected, with up to 20 minute delay. Cortex dashboard is working as expected.
Affected components
Update timeline
- investigating Feb 14, 2019, 02:42 PM UTC
We are currently investigating a network issue affecting a subset of our services. Logging in to Cortex Dashboard as well as API calls may be affected. We will update as we identify the issue.
- resolved Feb 14, 2019, 03:09 PM UTC
This incident has been resolved. Any pre-scheduled campaigns during the period of approximately 6:30 - 6:45 AM PST will continue to go out as expected, with up to 20 minute delay. Cortex dashboard is working as expected.
Your product runs on more than Retention Science
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.