Resolved after 1 hour 18 minutes, affecting Cortex Application (Main Dashboard), on February 22, 2019.
The issue with image management in our drag and drop editor has been resolved. The root cause was an issue with file extensions, which was introduced with a patch we put in to speed up image handling. We apologize for the issue, and please reach out to [email protected] with any questions.
Affected components
Update timeline
- investigating Feb 22, 2019, 04:57 PM UTC
We are currently experiencing intermittent issues with image management in our drag and drop editor. We are investigating and will provide an update shortly.
- investigating Feb 22, 2019, 06:12 PM UTC
We are continuing to investigate this issue.
- resolved Feb 22, 2019, 06:15 PM UTC
The issue with image management in our drag and drop editor has been resolved. The root cause was an issue with file extensions, which was introduced with a patch we put in to speed up image handling. We apologize for the issue, and please reach out to [email protected] with any questions.
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