Resolved after 23 hours 56 minutes, affecting Template Tools, on May 13, 2020.
May 14, 12:05 PDT Resolved - This issue is now resolved. May 13, 12:09 PDT Identified - We are seeing a sporadic error in the template editor stating "Errors on BEE Plugin configuration" which is preventing the editing and saving of templates. Logging out and logging back in is a simple workaround as a fix is being put into place. We have identified the source issue and will have it resolved shortly.
Affected components
Update timeline
- identified May 13, 2020, 07:09 PM UTC
We are seeing a sporadic error in the template editor stating "Errors on BEE Plugin configuration" which is preventing the editing and saving of templates. Logging out and logging back in is a simple workaround as a fix is being put into place. We have identified the source issue and will have it resolved shortly.
- resolved May 14, 2020, 07:05 PM UTC
May 14, 12:05 PDT Resolved - This issue is now resolved. May 13, 12:09 PDT Identified - We are seeing a sporadic error in the template editor stating "Errors on BEE Plugin configuration" which is preventing the editing and saving of templates. Logging out and logging back in is a simple workaround as a fix is being put into place. We have identified the source issue and will have it resolved shortly.
- resolved May 14, 2020, 07:05 PM UTC
This issue is now resolved.
Your product runs on more than Retention Science
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.