Retention Science incident

Delay in transactional sends

Resolved after 45 minutes, affecting Transactional Sends API, on July 14, 2020.

resolved Jul 14, 2020, 10:38 PM UTC

Jul 14, 15:38 PDT Resolved - This incident has been resolved. Jul 14, 14:52 PDT Investigating - We are investigating an issue causing delay of transactional sends from our Transactional sends API.

Started: Jul 14, 2020, 09:52 PM UTC
Resolved: Jul 14, 2020, 10:38 PM UTC
Duration: 45m
Detected by Pingoru: Jul 14, 2020, 09:52 PM UTC

Affected components

Transactional Sends API

Update timeline

investigating Jul 14, 2020, 09:52 PM UTC

We are investigating an issue causing delay of transactional sends from our Transactional sends API.
resolved Jul 14, 2020, 10:38 PM UTC

Jul 14, 15:38 PDT Resolved - This incident has been resolved. Jul 14, 14:52 PDT Investigating - We are investigating an issue causing delay of transactional sends from our Transactional sends API.
resolved Jul 14, 2020, 10:38 PM UTC

This incident has been resolved.

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