Resolved after 2 hours 45 minutes, affecting Smart Blast / Promo Blast Sends API and Campaign Reporting and Analytics API, on November 25, 2020.
Nov 25, 12:10 PST Resolved - This incident has been resolved. Nov 25, 09:25 PST Identified - We have identified an issue with our infrastructure provider since approximately 5:30AM PST that is causing delays in analytics and causing a subset of sends to experience delays. We are carefully monitoring and scaling to address the immediate issue.
Affected components
Update timeline
- identified Nov 25, 2020, 05:25 PM UTC
We have identified an issue with our infrastructure provider since approximately 5:30AM PST that is causing delays in analytics and causing a subset of sends to experience delays. We are carefully monitoring and scaling to address the immediate issue.
- resolved Nov 25, 2020, 08:10 PM UTC
Nov 25, 12:10 PST Resolved - This incident has been resolved. Nov 25, 09:25 PST Identified - We have identified an issue with our infrastructure provider since approximately 5:30AM PST that is causing delays in analytics and causing a subset of sends to experience delays. We are carefully monitoring and scaling to address the immediate issue.
- resolved Nov 25, 2020, 08:10 PM UTC
This incident has been resolved.
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