Resideo incident

Resideo Smart Home

Major Resolved View vendor source →

Resideo experienced a major incident on December 3, 2024 affecting Resideo Smart Home, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2024, 01:42 PM UTC
Resolved
Dec 03, 2024, 03:43 PM UTC
Duration
2h 1m
Detected by Pingoru
Dec 03, 2024, 01:42 PM UTC

Affected components

Resideo Smart Home

Update timeline

  1. investigating Dec 03, 2024, 01:42 PM UTC

    We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.

  2. resolved Dec 03, 2024, 03:43 PM UTC

    All services are running normally