Resideo experienced a major incident on December 12, 2024 affecting Resideo Smart Home, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Resideo Smart Home
Update timeline
- investigating Dec 12, 2024, 12:16 PM UTC
We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.
- resolved Dec 12, 2024, 12:31 PM UTC
All services are running normally