Resideo experienced a notice incident on January 3, 2025 affecting First Alert App, lasting 23h 43m. The incident has been resolved; the full update timeline is below.
Affected components
First Alert App
Update timeline
- investigating Jan 03, 2025, 09:56 PM UTC
We are aware some of our customers are experiencing issues with our First Alert application, including email and push notifications. Your device is still operating, and can be controlled locally. We apologize for any inconvenience this may have caused.
- resolved Jan 04, 2025, 09:40 PM UTC
This issue is resolved.