Resideo incident

AlarmNet

Minor Resolved View vendor source →

Resideo experienced a minor incident on February 20, 2025 affecting AlarmNet 360, lasting 5d. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2025, 03:27 PM UTC
Resolved
Feb 25, 2025, 03:33 PM UTC
Duration
5d
Detected by Pingoru
Feb 20, 2025, 03:27 PM UTC

Affected components

AlarmNet 360

Update timeline

  1. investigating Feb 20, 2025, 03:27 PM UTC

    Issue: Panel programming syncs are failing We are investigating a problem impacting panel programming syncs in AlarmNet360. Thank you for your patience while we work to address this issue. ALARM DELIVERY SERVICES ARE NOT IMPACTED. We apologize for any inconvenience this may cause.

  2. resolved Feb 25, 2025, 03:33 PM UTC

    All services are running normally.