ResDiary incident

Reserve with Google incident

Resolved after 4 days, affecting Reserve with Google, on November 15, 2025.

identified Nov 17, 2025, 10:35 AM UTC

We are continuing to work on re-enabling our Reserve with Google integration. We have identified that customers are still able to update existing bookings, they just can't create new ones.

Started
Nov 15, 2025, 02:09 PM UTC
Resolved
Nov 19, 2025, 02:19 PM UTC
Duration
4d
Detected by Pingoru
Nov 15, 2025, 02:09 PM UTC

Affected components

Reserve with Google

Update timeline

  1. investigating Nov 15, 2025, 02:09 PM UTC

    We are currently investigating an issue with Reserve with Google

  2. identified Nov 15, 2025, 02:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 15, 2025, 02:51 PM UTC

    We have identified an issue that caused our Reserve with Google integration to be disabled. The underlying issue has been resolved, but we've been unable to re-enable the Reserve with Google integration. We are continuing to work on this.

  4. identified Nov 17, 2025, 10:35 AM UTC

    We are continuing to work on re-enabling our Reserve with Google integration. We have identified that customers are still able to update existing bookings, they just can't create new ones.

  5. resolved Nov 19, 2025, 02:19 PM UTC

    This incident has been resolved

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