Rentman incident

Degraded performance

Resolved after 3 hours 36 minutes, affecting Rentman Application, on January 5, 2021.

monitoring Jan 05, 2021, 10:25 AM UTC

All servers are back online and everything should be running as normal. We are monitoring the issue and investigating the cause of this degraded performance. If we know more we will post an update here. If you are still experiencing problems, do not hesitate to get in touch: https://www.rentman.io/contact We apologize for any inconvenience caused by the degraded performance.

Started
Jan 05, 2021, 10:08 AM UTC
Resolved
Jan 05, 2021, 01:44 PM UTC
Duration
3h 36m
Detected by Pingoru
Jan 05, 2021, 10:08 AM UTC

Affected components

Rentman Application

Update timeline

  1. investigating Jan 05, 2021, 10:08 AM UTC

    We have received reports of a degraded performance. We are currently investigating and will provide further updates as soon as they are available. We estimate that currently about 15% of the accounts are affected.

  2. monitoring Jan 05, 2021, 10:25 AM UTC

    All servers are back online and everything should be running as normal. We are monitoring the issue and investigating the cause of this degraded performance. If we know more we will post an update here. If you are still experiencing problems, do not hesitate to get in touch: https://www.rentman.io/contact We apologize for any inconvenience caused by the degraded performance.

  3. resolved Jan 05, 2021, 01:44 PM UTC

    This incident has been resolved.

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