Rentman incident

Connection time-out

Resolved after 35 minutes, affecting Rentman Application, on August 31, 2021.

resolved Aug 31, 2021, 10:10 PM UTC

We have successfully routed traffic away from the affected datacenter. All services are operational again. If you still experience connectivity issues, please clear your DNS cache.

Started
Aug 31, 2021, 09:34 PM UTC
Resolved
Aug 31, 2021, 10:10 PM UTC
Duration
35m
Detected by Pingoru
Aug 31, 2021, 09:34 PM UTC

Affected components

Rentman Application

Update timeline

  1. investigating Aug 31, 2021, 09:34 PM UTC

    We are currently investigating timeouts logging into the application

  2. investigating Aug 31, 2021, 09:50 PM UTC

    We are continuing to experience increased latency and network degradation. We have identified the source of the issue and are working with our upstream vendor to remediate it.

  3. resolved Aug 31, 2021, 10:10 PM UTC

    We have successfully routed traffic away from the affected datacenter. All services are operational again. If you still experience connectivity issues, please clear your DNS cache.

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