Resolved after 29 minutes, on October 24, 2026.
We have applied a fix and see messages successfully delivering. We are monitoring for any further issues.
Update timeline
- identified Oct 24, 2026, 07:11 AM UTC
Transactional emails for platform events, including but not limited to new account sign-up email confirmations, service build/deploy failure notifications, password resets, etc. are currently failing to send. We are currently addressing the issue.
- monitoring Oct 24, 2026, 07:30 AM UTC
We have applied a fix and see messages successfully delivering. We are monitoring for any further issues.
- resolved Oct 24, 2026, 07:41 AM UTC
This incident has been resolved.
Your product runs on more than Render
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services