Remember The Milk incident

Some reminders are duplicating again

Resolved after 6 days 22 hours, affecting Reminders — Email and Reminders — SMS/Text and 1 more, on January 28, 2022.

monitoring Feb 02, 2022, 06:54 PM UTC

We believe reminders are working as expected without duplication but we are continuing to monitor the situation. Please let us know if you experience anything unexpected with your reminders.

Started
Jan 28, 2022, 06:57 PM UTC
Resolved
Feb 04, 2022, 05:52 PM UTC
Duration
6d 22h
Detected by Pingoru
Jan 28, 2022, 06:57 PM UTC

Affected components

Reminders — EmailReminders — SMS/TextReminders — iOS Push Notifications

Update timeline

  1. investigating Jan 28, 2022, 06:57 PM UTC

    We are looking into more reports of reminders sending multiple times. We would appreciate anyone affected to let us know if you are experiencing this: https://www.rememberthemilk.com/help/contact/?ctx=reminders And we apologize for this happening again! 💙

  2. monitoring Feb 02, 2022, 06:54 PM UTC

    We believe reminders are working as expected without duplication but we are continuing to monitor the situation. Please let us know if you experience anything unexpected with your reminders.

  3. resolved Feb 04, 2022, 05:52 PM UTC

    This incident has been resolved.

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