Resolved on April 4, 2026.
Starting from Saturday, April 4th at 11:52 AM PST, we experienced intermittent performance issues within our infrastructure that led to a higher-than-normal error rate. During this time, some users may have encountered slowness or pages not loading as expected. Our team actively investigated the issue and identified the root cause within a specific component of our system. We have since taken corrective action by optimizing configurations and stabilizing the affected components. As a result, error rates have now returned to normal levels, and system performance has stabilized. Customers should no longer experience any disruptions. We will continue to closely monitor the system to ensure consistent performance and prevent recurrence.
Update timeline
- resolved Apr 04, 2026, 06:00 PM UTC
Starting from Saturday, April 4th at 11:52 AM PST, we experienced intermittent performance issues within our infrastructure that led to a higher-than-normal error rate. During this time, some users may have encountered slowness or pages not loading as expected. Our team actively investigated the issue and identified the root cause within a specific component of our system. We have since taken corrective action by optimizing configurations and stabilizing the affected components. As a result, error rates have now returned to normal levels, and system performance has stabilized. Customers should no longer experience any disruptions. We will continue to closely monitor the system to ensure consistent performance and prevent recurrence.
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