Redtail incident
Redtail Email Services | Intermittent Inbound and Outbound Delivery Issues
Redtail experienced a minor incident on September 5, 2024 affecting Redtail Email, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Redtail Email
Update timeline
- monitoring Sep 05, 2024, 04:31 PM UTC
Our engineers have identified an issue impacting some users when attempting to send and/or receive emails. They have implemented a fix to resolve the issues and are currently monitoring our systems to ensure flows normalize.
- resolved Sep 05, 2024, 05:13 PM UTC
The issue impacting users ability to send and receive emails has been remediated and services have return to normal. We sincerely apologize for any negative impact to your day-to-day operations.