Redtail incident

Redtail Email Services | Intermittent Webmail Slowness

Minor Resolved View vendor source →

Redtail experienced a minor incident on September 6, 2024 affecting Redtail Email, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2024, 04:27 PM UTC
Resolved
Sep 06, 2024, 06:53 PM UTC
Duration
2h 25m
Detected by Pingoru
Sep 06, 2024, 04:27 PM UTC

Affected components

Redtail Email

Update timeline

  1. identified Sep 06, 2024, 04:27 PM UTC

    Some user may be experiencing some latency within Redtail Webmail. Our engineers have identified the issue, and implemented a fix and are actively monitoring the service resources. We apologize for any negative impacts this may have to your operations.

  2. resolved Sep 06, 2024, 06:53 PM UTC

    This incident has been resolved.