Redtail experienced a minor incident on February 3, 2025 affecting Redtail Email, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Redtail Email
Update timeline
- investigating Feb 03, 2025, 04:13 PM UTC
Redtail Email is currently experiencing intermittent issues. Some clients may have difficulty accessing their accounts. We are actively working to restore full connectivity and apologize for any inconvenience this may cause. Thank you for your patience.
- monitoring Feb 03, 2025, 04:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2025, 06:28 PM UTC
This incident has been resolved.