Redtail incident

Phone Service Interruption

Minor Resolved View vendor source →

Redtail experienced a minor incident on March 31, 2025 affecting Client Services, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 04:03 PM UTC
Resolved
Mar 31, 2025, 04:56 PM UTC
Duration
53m
Detected by Pingoru
Mar 31, 2025, 04:03 PM UTC

Affected components

Client Services

Update timeline

  1. investigating Mar 31, 2025, 04:03 PM UTC

    We are currently experiencing an intermittent outage with our phone service provider. While this issue is being addressed, please utilize the chat functionality for assistance. We apologize for any inconvenience and appreciate your patience as we work to resolve this matter promptly.

  2. resolved Mar 31, 2025, 04:56 PM UTC

    This incident has been resolved.