Redox incident

Up to half hour delay for a small subset of customers

Minor Resolved View vendor source →

Redox experienced a minor incident on November 21, 2024, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2024, 10:27 PM UTC
Resolved
Nov 21, 2024, 10:46 PM UTC
Duration
19m
Detected by Pingoru
Nov 21, 2024, 10:27 PM UTC

Update timeline

  1. monitoring Nov 21, 2024, 10:27 PM UTC

    Connections where we poll external APIs for messages will be delayed by up to 30 minutes. The issue has been Identified and a fix has been released. We are not monitoring.

  2. resolved Nov 21, 2024, 10:46 PM UTC

    This incident has been resolved.