Redox incident

Log Processing Delay for a Subset of Customers

Minor Resolved View vendor source →

Redox experienced a minor incident on January 29, 2025 affecting Traffic Processing, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 03:27 PM UTC
Resolved
Jan 29, 2025, 04:24 PM UTC
Duration
57m
Detected by Pingoru
Jan 29, 2025, 03:27 PM UTC

Affected components

Traffic Processing

Update timeline

  1. investigating Jan 29, 2025, 03:27 PM UTC

    We are investigating an issue that may delay asynchronous traffic log processing for a subset of users.

  2. monitoring Jan 29, 2025, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 29, 2025, 04:24 PM UTC

    This incident has been resolved.