Redox experienced a minor incident on May 12, 2025 affecting Dashboard Tools, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard Tools
Update timeline
- investigating May 12, 2025, 09:14 PM UTC
We're currently observing a delay impacting the visibility of the transmission information in some logs. There are NO delays in actual message traffic or delivery — all data is transmitting as expected. Our team is actively working to reduce the latency and will keep you updated on any significant changes. Thank you for your understanding and patience.
- monitoring May 12, 2025, 10:09 PM UTC
We have identified the issue and have implemented a change. Log visibility is no longer delayed. We are continuing to monitor the issue as we work on deploying a long term fix.
- resolved May 12, 2025, 11:32 PM UTC
This incident has been resolved.