Rede Itaú incident

This is an example incident

Resolved after 10 minutes, on June 28, 2022.

investigating Jun 28, 2022, 02:52 PM UTC

When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

Started
Jun 28, 2022, 02:16 PM UTC
Resolved
Jun 28, 2022, 02:26 PM UTC
Duration
10m
Detected by Pingoru
Jun 28, 2022, 02:16 PM UTC

Update timeline

  1. monitoring Jun 28, 2022, 02:16 PM UTC

    Let your users know once a fix is in place, and keep communication clear and precise.

  2. identified Jun 28, 2022, 02:22 PM UTC

    As you continue to work through the incident, update your customers frequently.

  3. resolved Jun 28, 2022, 02:26 PM UTC

    Empathize with those affected and let them know everything is operating as normal.

  4. investigating Jun 28, 2022, 02:52 PM UTC

    When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

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