Ask Red Hat - Database Version patching
Affected: Ask
Timeline · 1 update
- scheduled Oct 12, 2026, 06:11 AM UTC
PostgreSQL Environments will undergo a Minor Version Patching
Red Hat 3scale Outage History
Red Hat 3scale is up right nowRed Hat 3scale had 87 outages in the last 2 years totaling 2893h 48m of downtime — averaging 3.6 incidents per month.
There were 87 Red Hat 3scale outages since October 20, 2025 totaling 2893h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.
Ask Red Hat - Model Upgrade
Affected: Ask
Timeline · 1 update
- scheduled Oct 12, 2026, 06:06 AM UTC
Models.corp: RHAII 3.5.0 Image Upgrade
Ask Red Hat - Outage
Affected: API Manager
Timeline · 1 update
- resolved Oct 10, 2026, 08:07 AM UTC
Over the past several hours, the API Manager component of Red Hat 3scale API Management experienced intermittent periods of increased latency. The issue has been resolved, and the service is now stable and operating normally.
Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruption
Affected: API Manager
Timeline · 1 update
- investigating Oct 09, 2026, 10:49 PM UTC
The Red Hat 3scale Site Reliability Engineering team is conducting a root cause analysis and taking corrective actions. Updates and additional information will be provided as soon as they become available, and efforts will continue until full resolution is achieved.
Quay.io Push & Pulls Returning Intermittent 500 Issues
Affected: registry.redhat.ioregistry.access.redhat.comRegistryregistry.connect.redhat.com
Timeline · 3 updates
- investigating Oct 05, 2026, 05:13 PM UTC
Quay.io is returning intermittent 500 issues on pushes as well as pulls due to high upload traffic, we are currently investigating to resolve this issue.
- monitoring Oct 05, 2026, 05:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 05, 2026, 07:45 PM UTC
A fix has been deployed and we no longer observe 5XX responses.
console.redhat.com Notifications - Emails Degraded
Affected: Red Hat Lightspeed - Notifications
Timeline · 2 updates
- investigating Oct 01, 2026, 03:24 PM UTC
We are aware of an ongoing issue where users may receive daily digest emails, from within their organization, that they are not subscribed to. We are currently investigating. All Notifications services remain up, and continue to deliver notifications as per usual.
- resolved Oct 01, 2026, 07:25 PM UTC
We've released a fix to the Notifications service which resolves this issue.
Red Hat Connect Major Outage - Investigating
Affected: Partner Container Certification WorkflowPartner Acceleration DeskPartner Account ManagementPartner PortalPartner Program ContentPartner Relationship ManagementPartner Subscriptions
Timeline · 4 updates
- identified Sep 25, 2026, 05:01 AM UTC
We are currently experiencing an outage affecting the Red Hat Partner Connect. Our teams are actively investigating the issue and working to restore full functionality as soon as possible. We apologize for any inconvenience and appreciate your patience. Updates will be provided as more information becomes available.
- investigating Sep 25, 2026, 05:02 AM UTC
We are currently investigating this issue.
- resolved Sep 25, 2026, 05:22 AM UTC
Issue has resolved Hydra has updated the certificates which caused our outage in the partner portal. we have updated the certificates configs in our application in alignment to it.
- postmortem Sep 25, 2026, 05:25 AM UTC
Hydra Server Certificates have updated the certificates overnight and this was not communicated with the Partner Certification Team. We received alerts on morning and we debugged it and found this root cause mentioned above
Support Cases - Post Upgrade Issues
Affected: Support Cases
Timeline · 1 update
- investigating Sep 22, 2026, 05:52 PM UTC
We are aware of ongoing issues when accessing support cases after our CRM upgrade. We are actively working to resolve them. Try refreshing your browser first. If you still need help, contact us at [email protected] or by phone with your Account and User Details, or view https://access.redhat.com/articles/7146730
Automation Hub Upgrade
Affected: Ansible Automation Platform - Automation Hub
Timeline · 1 update
- scheduled Sep 22, 2026, 05:24 PM UTC
Upgrading Automation Hub on console.redhat.com from 14:00 UTC to 16:00 UTC.
Support Customer Relationship Management (CRM) upgrade
Affected: Support Cases
Timeline · 2 updates
- in progress Sep 20, 2026, 02:42 AM UTC
Red Hat is upgrading its CRM for support case processing on September 21, 2026. A 4.5-hour maintenance outage is planned from Sunday, September 20, 2.30 AMUTC to Sunday, September 20, 7:00 AM UTC. For support during this time, email [email protected]. See upcoming updates for more information.
- monitoring Sep 20, 2026, 05:25 AM UTC
Verification is currently underway for the maintenance items.
Support Customer Relationship Management (CRM) upgrade coming soon
Affected: Support Cases
Timeline · 2 updates
- scheduled Sep 18, 2026, 11:57 AM UTC
Red Hat is upgrading its CRM for support case processing on September 21, 2026. A 4.5-hour maintenance outage is planned from Saturday, September 19, 2:30 AM UTC to Sunday, September 20, 7:00 AM UTC. For support during this time, email [email protected]. See upcoming updates for more information.
- in progress Sep 19, 2026, 02:30 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Red Hat Partner Connect Maintenance
Affected: Partner Container Certification WorkflowPartner Acceleration Desk
Timeline · 2 updates
- scheduled Sep 17, 2026, 07:35 PM UTC
Red Hat Partner Connect will be in read-only mode during the system Maintenance.
- in progress Sep 20, 2026, 02:09 AM UTC
Application maintenance in progress.
Quay.io Security Scanning on maintenance
Affected: Security Scanning
Timeline · 1 update
- in progress Sep 15, 2026, 08:55 AM UTC
Quay.io Security Scanning has been put on maintenance following a quay.io push/pull incident from Sep 14, 2026.
catalog.redhat.com - Partial Outage
Affected: Catalog App
Timeline · 3 updates
- investigating Sep 14, 2026, 10:10 PM UTC
We are experiencing intermittent performance issues on catalog.redhat.com detail pages. Some users may see slow page loads, timeouts, or pages that fail to load. We are currently investigating the issue.
- investigating Sep 14, 2026, 10:10 PM UTC
We are continuing to investigate this issue.
- resolved Sep 15, 2026, 08:49 AM UTC
This issue has been resolved, and a fix has been successfully deployed.
Model Hosting Platform Upgrade
Affected: Ask
Timeline · 2 updates
- scheduled Sep 14, 2026, 02:50 PM UTC
Ask Red Hat's underlying model hosting platform, Red Hat OpenShift AI, is being updated during which Ask Red Hat will be unavailable.
- in progress Sep 15, 2026, 09:28 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Initial: Quay.io Push/Pull Degraded
Affected: APIRegistrySecurity Scanning
Timeline · 12 updates
OpenShift Cluster Manager Database Maintenance 2026-09-19
Affected: Red Hat OpenShift Service on AWS (ROSA)
Timeline · 3 updates
- scheduled Sep 12, 2026, 07:27 PM UTC
Database service updates for backend services will be applied.
- scheduled Sep 12, 2026, 07:28 PM UTC
The OpenShift Cluster Manager will undergo maintenance work to make infrastructure improvements. The maintenance will start on Saturday, September 12 at at 12:00 UTC and may last up to 2 hours and 30 minutes with the expected downtime of 1 minute. During the downtime, users may not be able to provision new clusters or manage the lifecycle of their existing clusters. User workloads running on existing clusters will remain unaffected and available during this maintenance window.
- in progress Sep 26, 2026, 12:25 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Ask Red Hat - Safety Model Upgrade (Window extended)
Affected: Ask
Timeline · 1 update
- scheduled Sep 07, 2026, 11:13 AM UTC
Ask Red Hat - Safety Model Upgrade
Ask Red Hat - Safety Model Upgrade
Affected: Ask
Timeline · 1 update
- scheduled Sep 07, 2026, 10:37 AM UTC
Ask Red Hat - Safety Model Upgrade
Search Degradation
Affected: Catalog AppSearchSearchSearchSearchSearchSupport Cases
Timeline · 2 updates
- investigating Aug 18, 2026, 10:33 PM UTC
We are currently investigating intermittent search performance issues across access.redhat.com, developers.redhat.com, catalog.redhat.com, connect.redhat.com, and support cases. Users may experience slow query loads, timeouts, or search failures while using these platforms. Our team is actively working to restore full search functionality as quickly as possible.
- resolved Aug 19, 2026, 03:13 AM UTC
This incident has been resolved.
sso.redhat.com Offline Token Issue
Affected: SSO AuthenticationSSO AuthenticationSubscription Management APIOpenShift Cluster Manager
Timeline · 2 updates
- investigating Aug 12, 2026, 01:12 PM UTC
We are aware of an issue with Offline Tokens on sso.redhat.com that may impact ROSA, OCM, Ansible Automation Hub, and RHSM API.
- resolved Aug 12, 2026, 04:11 PM UTC
The incident has been mitigated . Our the team will continue working on the root cause analysis (RCA).
OpenShift Cluster Manager Database Maintenance 2026-09-12
Affected: OpenShift Cluster Manager
Timeline · 3 updates
- scheduled Aug 07, 2026, 08:30 AM UTC
The OpenShift Cluster Manager will undergo maintenance work to make infrastructure improvements. The maintenance will start on Saturday, September 12 at at 12:00 UTC and may last up to 30 minutes with the expected downtime of 1 minute. During the downtime, users may not be able to provision new clusters or manage the lifecycle of their existing clusters. User workloads running on existing clusters will remain unaffected and available during this maintenance window.
- scheduled Aug 27, 2026, 03:06 PM UTC
The OpenShift Cluster Manager will undergo maintenance work to make infrastructure improvements. The maintenance will start on Saturday, September 12 at at 12:00 UTC and may last up to 2 hours and 30 minutes with the expected downtime of 1 minute. During the downtime, users may not be able to provision new clusters or manage the lifecycle of their existing clusters. User workloads running on existing clusters will remain unaffected and available during this maintenance window.
- in progress Sep 12, 2026, 12:00 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
OpenShift Cluster Manager Database Maintenance 2026-09-05
Affected: OpenShift Cluster Manager
Timeline · 1 update
- scheduled Aug 07, 2026, 08:23 AM UTC
The OpenShift Cluster Manager will undergo maintenance work to make infrastructure improvements. The maintenance will start on Saturday, September 5 at at 12:00 UTC and may last up to 1 hour with the expected downtime of 1 minute. During the downtime, users may not be able to provision new clusters or manage the lifecycle of their existing clusters. User workloads running on existing clusters will remain unaffected and available during this maintenance window.
Ask Red Hat - System Updates
Affected: Ask
Timeline · 2 updates
- scheduled Aug 05, 2026, 03:23 PM UTC
Ask Red Hat will undergo scheduled maintenance on Thursday, 5 August 2026 between 10:00 UTC to 11:00 UTC. During this time you may experience intermittent errors or slow response times. We appreciate your patience as we work to improve our platform.
- scheduled Aug 05, 2026, 03:24 PM UTC
Ask Red Hat will undergo scheduled maintenance on Thursday, 6 August 2026 between 10:00 UTC to 11:00 UTC. During this time you may experience intermittent errors or slow response times. We appreciate your patience as we work to improve our platform.
Quay.io Database Maintenance
Affected: APIBuild SystemRegistryFrontendSecurity Scanning