Red Hat 3scale experienced a major incident on August 18, 2026 affecting Catalog App and Search and 1 more component, lasting 4h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Catalog AppSearchSearchSearchSearchSearchSupport Cases
Update timeline
- investigating Aug 18, 2026, 10:33 PM UTC
We are currently investigating intermittent search performance issues across access.redhat.com, developers.redhat.com, catalog.redhat.com, connect.redhat.com, and support cases. Users may experience slow query loads, timeouts, or search failures while using these platforms. Our team is actively working to restore full search functionality as quickly as possible.
- resolved Aug 19, 2026, 03:13 AM UTC
This incident has been resolved.