Red Hat 3scale incident

Ask Red Hat - Major Agent Update

Red Hat 3scale is currently experiencing a major incident affecting Ask, which began 22h ago. The vendor's full update timeline is below.

Started
Oct 14, 2026, 07:22 PM UTC
Resolved
Ongoing
Duration
● 22h 17m
Detected by Pingoru
Oct 14, 2026, 07:22 PM UTC

Affected components

Ask

Update timeline

  1. scheduled Oct 14, 2026, 07:22 PM UTC

    Ask Red Hat will be doing a major update of the backend API. During this maintenance window, Ask Red Hat will need to be taken offline for a migration.

  2. in progress Oct 15, 2026, 04:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.