Recruiterbox incident

System Slowness and Error Messages

Resolved after 3 days 16 hours, affecting Trakstar Hire (Application), on February 21, 2019.

resolved Feb 25, 2019, 01:50 PM UTC

We have been monitoring, and all seems clear. if you face any more issues, please reach out - [email protected]!

Started
Feb 21, 2019, 09:36 PM UTC
Resolved
Feb 25, 2019, 01:50 PM UTC
Duration
3d 16h
Detected by Pingoru
Feb 21, 2019, 09:36 PM UTC

Affected components

Trakstar Hire (Application)

Update timeline

  1. identified Feb 21, 2019, 09:36 PM UTC

    Hey All - We appreciate your patience over the last few days. On Tuesday we had a server issue which was fixed. The fallout from this server issue has now caused some other lingering slowness, and occasional system errors. The team is working hard to get the system back to a stable status. If you need further help in the meantime, please reach out to us at [email protected].

  2. monitoring Feb 22, 2019, 02:22 PM UTC

    Hey Everyone - We have identified the cause of the additional slowness and error messages, and have put in a fix. We'll be monitoring that fix today, and over the weekend, before giving the all - clear. If you have questions, please reach out - [email protected]!

  3. resolved Feb 25, 2019, 01:50 PM UTC

    We have been monitoring, and all seems clear. if you face any more issues, please reach out - [email protected]!

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