RecoveryLink incident

Connectivity Issues with Electronic Recovery Record

Resolved after 27 minutes, affecting Electronic Recovery Record, on March 16, 2021.

monitoring Mar 16, 2021, 01:01 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 16, 2021, 12:39 AM UTC
Resolved
Mar 16, 2021, 01:06 AM UTC
Duration
27m
Detected by Pingoru
Mar 16, 2021, 12:39 AM UTC

Affected components

Electronic Recovery Record

Update timeline

  1. investigating Mar 16, 2021, 12:39 AM UTC

    We are currently investigating reports of degraded performance and connectivity issues to the RecoveryLink electronic recovery record application.

  2. identified Mar 16, 2021, 12:50 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 16, 2021, 01:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 16, 2021, 01:06 AM UTC

    This incident has been resolved.

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