RecoveryLink incident

Enterprise dashboard outage 2021-04-27 (11:28 AM CT)

Resolved after 1 hour, affecting Dashboard Analytics, on April 27, 2021.

resolved Apr 27, 2021, 07:06 PM UTC

Services have ben restored to Enterprise-level dashboards. Platform engineers will monitor the updates.

Started
Apr 27, 2021, 06:05 PM UTC
Resolved
Apr 27, 2021, 07:06 PM UTC
Duration
1h
Detected by Pingoru
Apr 27, 2021, 06:05 PM UTC

Affected components

Dashboard Analytics

Update timeline

  1. investigating Apr 27, 2021, 06:05 PM UTC

    We are investigating an issue with deployment of updates to the Enterprise-level dashboards (data.myrecoverylink). Platform engineers are working to resolve the issue.

  2. investigating Apr 27, 2021, 07:03 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 27, 2021, 07:04 PM UTC

    The issue related to Enterprise-level dashboards has been identified and platform engineers are releasing an update.

  4. resolved Apr 27, 2021, 07:06 PM UTC

    Services have ben restored to Enterprise-level dashboards. Platform engineers will monitor the updates.

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