RecoveryLink incident

Partner Site (Pantheon) Experiencing Infrastructure Issues

Resolved after 21 minutes, affecting Electronic Recovery Record, on May 11, 2021.

monitoring May 11, 2021, 01:02 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 11, 2021, 12:55 PM UTC
Resolved
May 11, 2021, 01:16 PM UTC
Duration
21m
Detected by Pingoru
May 11, 2021, 12:55 PM UTC

Affected components

Electronic Recovery Record

Update timeline

  1. investigating May 11, 2021, 12:55 PM UTC

    Our partner is currently investigating the issue.

  2. identified May 11, 2021, 01:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 11, 2021, 01:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 11, 2021, 01:16 PM UTC

    This incident has been resolved.

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