RecoveryLink incident

Electronic Recovery Record Data Records Visibility

Resolved after 33 minutes, affecting Electronic Recovery Record, on September 30, 2021.

identified Sep 30, 2021, 01:15 PM UTC

The issue has been identified and a fix is being implemented.

Started
Sep 30, 2021, 12:55 PM UTC
Resolved
Sep 30, 2021, 01:28 PM UTC
Duration
33m
Detected by Pingoru
Sep 30, 2021, 12:55 PM UTC

Affected components

Electronic Recovery Record

Update timeline

  1. investigating Sep 30, 2021, 12:55 PM UTC

    We are currently investigating an issue where previously collected data is not consistently visible within certain individual session types within the electronic recovery record.

  2. identified Sep 30, 2021, 01:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 30, 2021, 01:28 PM UTC

    This incident has been resolved.

Your product runs on more than RecoveryLink

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →