RecoveryLink incident

Telerecovery Availability

Resolved after 24 minutes, affecting Telerecovery SMS/Messaging and Telerecovery Video and 1 more, on October 28, 2021.

identified Oct 28, 2021, 03:50 PM UTC

The issue has been identified and a fix is being implemented.

Started
Oct 28, 2021, 03:38 PM UTC
Resolved
Oct 28, 2021, 04:03 PM UTC
Duration
24m
Detected by Pingoru
Oct 28, 2021, 03:38 PM UTC

Affected components

Telerecovery SMS/MessagingTelerecovery VideoTelerecovery Voice/Phone

Update timeline

  1. investigating Oct 28, 2021, 03:38 PM UTC

    We are currently investigating this issue.

  2. identified Oct 28, 2021, 03:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 28, 2021, 04:03 PM UTC

    This incident has been resolved.

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