Resolved after 2 hours 9 minutes, affecting Telerecovery SMS/Messaging, on December 10, 2021.
Service provider reports operational status for Telerecovery. The Product Team will continue to monitor for resolution.
Affected components
Update timeline
- monitoring Dec 10, 2021, 08:59 PM UTC
We are currently monitoring a reported issue by RecoveryLink Telerecovery service provider, Twillio. As of 12:51 PST, Twillio is investigating an issue with latency and timeout errors on their Rest API. This is currently impacting RecoveryLink SMS services. Our Product Team is monitoring provider reporting.
- monitoring Dec 10, 2021, 10:22 PM UTC
Service provider reports operational status for Telerecovery. The Product Team will continue to monitor for resolution.
- resolved Dec 10, 2021, 11:09 PM UTC
This incident has been resolved.
Your product runs on more than RecoveryLink
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services