RecoveryLink incident

RecoveryLink ERR application outage August 10, 2022

Resolved after 4 hours 59 minutes, affecting Electronic Recovery Record, on August 10, 2022.

resolved Aug 10, 2022, 10:29 PM UTC

This incident is being closed. RecoveryLink developers are continuing to work with cloud providers on evaluating impacted services.

Started
Aug 10, 2022, 05:29 PM UTC
Resolved
Aug 10, 2022, 10:29 PM UTC
Duration
4h 59m
Detected by Pingoru
Aug 10, 2022, 05:29 PM UTC

Affected components

Electronic Recovery Record

Update timeline

  1. investigating Aug 10, 2022, 05:29 PM UTC

    We are currently investigating a global issue with RecoveryLink ERR application servers.

  2. monitoring Aug 10, 2022, 06:04 PM UTC

    Service has been restored to the RecoveryLink ERR application and developers are monitoring cause of incident with cloud service providers.

  3. resolved Aug 10, 2022, 10:29 PM UTC

    This incident is being closed. RecoveryLink developers are continuing to work with cloud providers on evaluating impacted services.

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