Resolved after 1 hour 21 minutes, affecting Electronic Recovery Record, on July 20, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Electronic Recovery Record
Update timeline
- investigating Jul 20, 2023, 02:07 PM UTC
We are currently investigating a global platform issue that is preventing new intakes from submitting successfully. Other content types (engagements, custom forms, and activity logs) remain operational.
- monitoring Jul 20, 2023, 03:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 20, 2023, 03:28 PM UTC
This incident has been resolved.
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