Resolved after 2 hours 23 minutes, affecting Electronic Recovery Record, on October 10, 2023.
This incident has been resolved. RecoveryLink engineers will continue to monitor updates for any status changes.
Affected components
Update timeline
- investigating Oct 10, 2023, 02:37 PM UTC
Our engineers are currently investigating reports of general login issues for the ERR application. Updates will be posted throughout our review.
- investigating Oct 10, 2023, 02:44 PM UTC
Our engineers are seeing partial resolution to login function and are still investigating initial cause for any service disruption.
- monitoring Oct 10, 2023, 03:01 PM UTC
RecoveryLink engineers are monitoring issue updates. ERR application login corrected in testing.
- resolved Oct 10, 2023, 05:01 PM UTC
This incident has been resolved. RecoveryLink engineers will continue to monitor updates for any status changes.
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