RecoveryLink incident

Primary Outage - Core Platform

Resolved after 3 hours 1 minute, affecting Electronic Recovery Record, on November 5, 2024.

monitoring Nov 05, 2024, 07:26 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 05, 2024, 06:40 PM UTC
Resolved
Nov 05, 2024, 09:42 PM UTC
Duration
3h 1m
Detected by Pingoru
Nov 05, 2024, 06:40 PM UTC

Affected components

Electronic Recovery Record

Update timeline

  1. investigating Nov 05, 2024, 06:40 PM UTC

    We are currently investigating this issue.

  2. identified Nov 05, 2024, 07:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 05, 2024, 07:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 05, 2024, 09:42 PM UTC

    This incident has been resolved.

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