RecoveryLink incident
Application Connectivity: Google Cloud Platform Outage
Resolved after 1 day 17 hours, affecting Electronic Recovery Record, on June 12, 2025.
A fix has begun to be implement by the Google team. We are seeing improvements and login capabilities returning to most customers at this time.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:34 PM UTC
We are aware that our core application infrastructure provider (Google Cloud Platform) is experiencing a major outage. Users may experience degraded performance, including inability to login. We are monitoring the situation closely for resolution.
- identified Jun 12, 2025, 07:04 PM UTC
The issue has been identified as a major outage at a third party provider, Google Cloud Platform. The Google team is working on resolving their outage as our team continues to monitor the issue.
- monitoring Jun 12, 2025, 07:20 PM UTC
A fix has begun to be implement by the Google team. We are seeing improvements and login capabilities returning to most customers at this time.
- resolved Jun 14, 2025, 12:01 PM UTC
This incident has been resolved.
Your product runs on more than RecoveryLink
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services