Reclaim.ai incident

Calendar sync and scheduling delays

Minor Resolved View vendor source →

Reclaim.ai experienced a minor incident on August 10, 2023 affecting Zoom Integration and Todoist Integration and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2023, 06:02 PM UTC
Resolved
Aug 10, 2023, 08:05 PM UTC
Duration
2h 3m
Detected by Pingoru
Aug 10, 2023, 06:02 PM UTC

Affected components

Zoom IntegrationTodoist IntegrationSlack IntegrationAsana IntergationSchedulerCalendar SyncScheduling Links

Update timeline

  1. investigating Aug 10, 2023, 06:02 PM UTC

    We are seeing signs that our Calendar Sync and scheduler (Habits, Tasks, Smart 1:1s, etc) are having some delays. We are investigating the issue now and will report back with an update soon.

  2. identified Aug 10, 2023, 06:12 PM UTC

    We have found the cause and a fix is rolling out.

  3. monitoring Aug 10, 2023, 06:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 10, 2023, 08:05 PM UTC

    This incident has been resolved.