Reclaim.ai incident

Reclaim web app not loading for some users

Minor Resolved View vendor source →

Reclaim.ai experienced a minor incident on August 22, 2023 affecting Web Interface and Slack Integration and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2023, 09:16 AM UTC
Resolved
Aug 22, 2023, 10:38 AM UTC
Duration
1h 21m
Detected by Pingoru
Aug 22, 2023, 09:16 AM UTC

Affected components

Web InterfaceSlack IntegrationSchedulerCalendar SyncScheduling Links

Update timeline

  1. investigating Aug 22, 2023, 09:16 AM UTC

    The Reclaim webapp may be loading slowly or not loading at all for some customers. The Reclaim scheduler and calendar sync appears to be potentially impacted as well, causing it to be running behind schedule. We are investigating the issue.

  2. resolved Aug 22, 2023, 10:38 AM UTC

    This incident has been resolved.