Reclaim.ai incident

Google Calendar Update Delays

Minor Resolved View vendor source →

Reclaim.ai experienced a minor incident on September 11, 2023 affecting Google Apps Calendar and Calendar Sync, lasting 9h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2023, 08:29 PM UTC
Resolved
Sep 12, 2023, 06:28 AM UTC
Duration
9h 59m
Detected by Pingoru
Sep 11, 2023, 08:29 PM UTC

Affected components

Google Apps CalendarCalendar Sync

Update timeline

  1. investigating Sep 11, 2023, 08:29 PM UTC

    Google Calendar appears to be delayed in sending notifications to Reclaim about calendar event changes. Reclaim is operating fine, but because of this it may mean that some Reclaim actions may be delayed for some customers. We will keep an eye on this and provide any further updates as we have them.

  2. investigating Sep 11, 2023, 08:30 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 12, 2023, 06:28 AM UTC

    This incident has been resolved.