Reclaim.ai experienced a notice incident on September 21, 2023 affecting Google Apps Calendar and Scheduler and 1 more component, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 21, 2023, 02:12 PM UTC
We are seeing major issues with Google Calendar's APIs and with the application itself. We are exploring ways to mitigate the issue, but until then you may experience intermittent Reclaim errors and/or delays syncing with your calendars.
- identified Sep 21, 2023, 03:15 PM UTC
Google is reporting the issue is ongoing: https://www.google.com/appsstatus/dashboard/incidents/7uJZ5F1Uy4n1n74iMacQ Our attempts to mitigate the issue have not helped yet, but are continuing to try things. We have also escalated the issue to our contacts at Google to seek clarification on timeline and resolution steps.
- monitoring Sep 21, 2023, 04:11 PM UTC
Google Calendar service has already been restored for some users, and they expect a resolution for all users within the next 1 hour. We are continuing to monitor impact to Reclaim as they work through the recovery.
- monitoring Sep 21, 2023, 04:20 PM UTC
Things appear to have stablized for some time but we will continue to monitor for any additional or ongoing issues.
- resolved Sep 21, 2023, 05:18 PM UTC
This incident has been resolved.