Reclaim.ai experienced a minor incident on January 18, 2024 affecting Web Interface, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Web Interface
Update timeline
- investigating Jan 18, 2024, 01:46 PM UTC
We have received reports from several users that the app interface is slow / locking up. We are investigating now.
- identified Jan 18, 2024, 01:57 PM UTC
We are able to reproduce the problem and are now assessing how to fix it. Thank you for your patience as we work through this.
- monitoring Jan 18, 2024, 03:00 PM UTC
A fix has been rolled out. If you are experiencing a problem, please reload the page and it should resolve it.
- resolved Jan 18, 2024, 04:15 PM UTC
This incident has been resolved.