Reclaim.ai incident

Customer login not working

Major Resolved View vendor source →

Reclaim.ai experienced a major incident on April 10, 2024 affecting Web Interface, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2024, 05:31 PM UTC
Resolved
Apr 10, 2024, 05:49 PM UTC
Duration
17m
Detected by Pingoru
Apr 10, 2024, 05:31 PM UTC

Affected components

Web Interface

Update timeline

  1. investigating Apr 10, 2024, 05:31 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 10, 2024, 05:31 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 10, 2024, 05:38 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Apr 10, 2024, 05:49 PM UTC

    This incident has been resolved.