Reclaim.ai experienced a critical incident on May 24, 2023 affecting Todoist Integration and Web Interface and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 24, 2023, 12:07 AM UTC
Starting at 5:01pm PDT, Reclaim.ai services and application became unavailable. We are currently investigating the issue and will update as soon as a fix is available.
- investigating May 24, 2023, 12:09 AM UTC
We are continuing to investigate this issue.
- investigating May 24, 2023, 12:28 AM UTC
As of 5:27pm PDT, Reclaim.ai services and application remain unavailable. We are actively investigating the issue and will update once we've identified a fix.
- monitoring May 24, 2023, 12:33 AM UTC
We've implemented a fix at 5:32pm PDT and are monitoring results to ensure Reclaim.ai services and application remain operational.
- resolved May 24, 2023, 12:39 AM UTC
This incident has been resolved as of 5:37pm PDT. All services and the Reclaim.ai web application are fully operational and back online.